Policies
All clients are expected to follow the policies listed below.
Professional Boundaires
As a licensed professional I will do all I can to make my clients feel comfortable and safe. In return I expect my clients to do the same for me. Any occurrence that I deem inappropriate or that crosses a boundary will end the appointment immediately - no exceptions. Additionally, I reserve the right to still charge for the full amount of the original service.
Cancellation Policy
To avoid being charged a fee all cancellations/rebookings must be communicated no less than 24 hours prior to your appointment date.
A $25 fee will be charged at my discretion for appointments canceled less than 48 hours prior to your appointment.
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Same day cancellations may result in a charge of the full price of the schedule service.
Late Policy
If a client is late to their appointment I reserve the right to shorten the session based on the needs of my schedule. Any action taken will be communicated to the client and the client may be expected to still pay full price.
Groupon Redemption Policy
Groupon is a third-party affiliate that I will sometimes run discounts and massage deals through. All vouchers will be redeemed the day of the service. In the event of a late cancellation or no-call no-show vouchers will be redeemed in place of any fees. If a voucher has expired it can be used as a gift card worth the original purchase amount. I am not responsible for any refunds for vouchers purchased - all refunds must be handled through Groupon directly.